Gull Industries, Inc.
3305 Gano Street
Houston, TX 77009

(local) 713-224-2430
(fax) 713-581-1101

Shipping Address:
3233 Gano Street
Houston, TX 77009

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Quality: Customer Survey

Gull Industries/Armoloy of Texas goal is to be recognized as a valued supplier of plating/coating services by your company. In our efforts to meet and exceed this goal, Gull Industries/Armoloy of Texas would like to gather your input and impressions as whether we are meeting your specified requirements and expectations in providing sales, and order fulfillment and after sales services.

Gull Industries/Armoloy of Texas would appreciate your time in completing this questionnaire and returning it to us to allow us to better understand your impressions of our performance in meeting and exceeding your expectations.

Please rate the following questions from 1 (Poor) to 5 (Excellent) based upon your recent experience with Gull Industries/Armoloy of Texas:

 
 Customer:
 Representative:
 Gull Industries Representative:
 Sales Order No.:
 
1. Did Gull Industries/Armoloy of Texas deliver the "product/service" on time? 1   2   3   4   5  
 
2. Did the "Product/Service" meet your specifications functionally and operationally upon receipt? 1   2   3   4   5  
 
3. Are you satisfied with the quality of the product/service that you received from Gull Industries/Armoloy of Texas? 1   2   3   4   5  
 
4. Do you feel the quality and value of the product/service provided is consistent with its pricing? 1   2   3   4   5  
 
5. Did Gull Industries/Armoloy of Texas honor the commitments made to you regarding the services/products provided? 1   2   3   4   5  
 
6. Did Gull Industries/Armoloy of Texas respond with the appropriate urgency to your requests/inquires before, during, and after order execution? 1   2   3   4   5  
 
7. Did Gull Industries/Armoloy of Texas work with you to resolve any problems? 1   2   3   4   5  
 
8. Did Gull Industries/Armoloy of Texas communicate effectively any issues (real or perceived) that may have affected this product/service? 1   2   3   4   5  
 
9. Did Gull Industries/Armoloy of Texas products/services make it easy to do business with us? 1   2   3   4   5  
 
  Please provide any comments that you have regarding your experience with Gull Industries/Armoloy of Texas during this service or last few orders:
 
  Please provide any suggestions that would aid Gull Industries/Armoloy of Texas in enhancing our service to you:
 
  Thank you for your cooperation and insight.